Mailing Address

P.O. Box 690753
Houston, TX 77269-0753

Voice

(713) 968-2500  - Corporate Directory
(800) BE.A.GEEK - Sales, Billing & Support
(800) 232-4335  - Sales, Billing & Support

Support E-mail Addresses

If none of the below categories seem to be appropriate, direct your question(s) to info@airmail.net and a representative will either answer your e-mail, or direct your e-mail to the appropriate department.

Consumer Dial-up Tech Support

support@airmail.net
Technical support for consumer services is available to you via e-mail. Questions concerning set-up and/or configuration may be sent here. All submissions should be of a technical nature.

Business Customer Support

cando@airmail.net
Business customers may direct their questions pertaining to Web services, Usenet News, Domain Name Services, dedicated connections (including T1 access), co-located servers, e-mail aliases to this address.

Consumer Service Purchases

sales@airmail.net
Use this address to purchase products or services such as dial-up access, DSL, fax to e-mail, Web accelerator, Usenet News (Airnews.net) or web services for your personal use.

Business Service Purchases

bizinfo@airmail.net
Direct your all your questions to this address to inquire about Business Web sites, dedicated high-bandwidth connections, server co-location, Domain Name Services, as well as multiple dial-up accounts (10 or more).

Abuse Reports

abuse@airmail.net
The Abuse team is available via e-mail 24 hours a day. All reports of abuse should be sent here.

Billing

billing@airmail.net
This address should be used for all billing related questions.

Fulfillment

fulfillment@airmail.net
Use this address for anything that is sent to you by Internet America, Inc. by US Mail(invoicing, your start-up kit, & mail-order software).

General Information

info@airmail.net
If none of the above categories seems to be appropriate, direct your question(s) to info@airmail.net and a representative will either reply to your e-mail or direct your e-mail along to the appropriate department.

President

president@airmail.net
Contact our President, Ross McAlpine. This box is answered daily. Feel free to send in your questions any time.